We collect personal information as follows from companies and individuals using this inquiry service.
| Collected items |
Name, email address, mobile phone number, etc. |
| Purpose of collection and use |
Verification of inquiry details and prompt, accurate consultation (troubleshooting, etc.), and resolution of customer complaints |
| Retention period |
Collected information is stored during the service usage period and will not be used for any other purposes. |
| Verification of inquiry details and prompt, accurate consultation (troubleshooting, etc.), and resolution of customer complaints |